Microsoft Teams services are down, as thousands of users report issues

Microsoft Teams is experiencing a service outage that has blocked access and limited features for some users.

The outage began Friday around 11 a.m. Eastern Time, with reports of technical issues increasing in the afternoon and peaking shortly before 2 p.m. By then, more than 14,500 service incidents had been reported, according to the DownDetector outage tracker. data sample. bAt 5:44 p.m., the number of reports fell to just under 1,100, according to the tracker.

Microsoft did not immediately respond to CBS MoneyWatch’s request for comment.

According to DownDetector, 67% of user-reported issues involved the Teams app, 25% are service connection-related issues, and 8% are website issues. Users complained that they could not use the service, citing delays in messages and problems with graphical displays.

Although it was unclear how many users were affected by the outages, Microsoft was inundated with complaints on social media.

In a post FridayMicrosoft 365 Status, the company’s office account for service incidents, said it identified “a network issue affecting a portion of the Teams service” and moved the affected processes to a backup system.

The company added that it was making progress in restoring Teams service in Europe and the Middle East. Microsoft also said it was working to protect its network in North and South America while monitoring outages, adding that it was optimizing traffic patterns and applying configuration changes to reduce the impact on customers as quickly as possible.

—With information from the Associated Press.

Elizabeth Napolitano

Elizabeth Napolitano is a freelance reporter at CBS MoneyWatch, where she covers business and technology news. She also writes for CoinDesk. Before joining CBS, she interned at NBC News’ BizTech Unit and worked on the web scraping team at The Associated Press.