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A new Truecaller AI feature takes care of spam calls, which is a technology we can get behind.
By TechCrunch, the caller ID app launched “Max,” a setting that uses AI to filter out unwanted calls. The feature comes in an update for Truecaller Premium subscribers, which is only available for Android. Therefore, the launch is limited to Android users who pay $9.99 or more for the premium tiers. Due to Apple’s closed ecosystem approach to app development, Truecaller’s functionality is limited and it does not have a paid version for iOS.
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Filtering out the flood of unwanted calls is a welcome use of AI. According According to the Federal Trade Commission, nearly 50 billion robocalls were made in 2022. AI’s ability to analyze and automate large amounts of data makes it ideal for auto-blocking services like Truecaller. Recently, the app also announced True Call Assistantwhich uses AI to answer calls for you and determine whether to transfer the call to you.
Typically, Truecaller blocks calls by checking potential spam numbers against its database of known culprits. The AI feature works by automatically blocking all calls from unapproved contacts or numbers that Truecaller’s AI believes are unwanted calls. Consequently, “there may be certain cases where some legitimate companies may (be) temporarily blocked,” vice president Kunal Dua told TechCrunch. But users can unblock a number at any time and Dua added that with this feedback, the service will improve over time.
For Android users who have a Truecaller Premium account, you can activate Max by updating the Truecaller app to the latest version and going to Settings > Block. From there, you’ll see a new option to enable Max.
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Artificial Intelligence Cybersecurity